NORTH TONAWANDA, NY-- A North Tonawanda woman contacted our 2 On Your Side Tipline to inquire about help with funeral and burial benefits for her late father who served in World War 2.
Charles James Naughton Senior was an Army rifleman and artillery crew member who fought in Europe. He was honorably discharged from the Army in 1946 and moved to Western New York to start a family. He died in December 2007 at the VA Medical center in Buffalo and his family was advised to file with the Veterans Administration for the benefits which are guaranteed for veterans.
Patricia Naughton says through the years they never received word from the VA as to their father's claim. He was cremated and his ashes were eventually interred at Mt. Olivet Cemetery.
Naughton says she and the funeral home made repeated requests for information. Finally after visiting the VA in person, Naughton says he was advised for the first time that the claim had been denied. She says no reason was given for the denial.
Naughton says she was told to re-file the claim but it was also rejected for being outside the two year claim limit. That's when she turned to 2 On Your Side.
The VA says it cannot discuss details of the Naughton case because of privacy. A spokesman does say letters about the denial of claim were sent to the family but the family says it has never received such letters.
Following our inquiry, the VA again contacted Patricia Naughton but she says there is still no resolution. We have contacted Senator Schumer's office about the case and will continue to follow this story.